Terms of Service

Last Updated: August 5, 2025

1. Acceptance of Terms

By accessing or using Hexcelerate's AI-powered interview practice, resume building, and job matching platform (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

2. Description of Services

Hexcelerate provides:

  • AI-powered interview practice and feedback
  • Resume building and optimization tools
  • Job matching and employer connection services
  • Career development resources

Our Services use artificial intelligence to analyze your interview performance, optimize your resume, and match you with potential employers.

3. User Accounts and Registration

Account Requirements

To use our Services, you must:

  • Be at least 16 years of age
  • Provide a valid LinkedIn profile URL or resume
  • Provide accurate and complete registration information
  • Maintain and update your account information

Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Ensuring your profile information is accurate and up-to-date
  • Notifying us immediately of any unauthorized use

4. User Content and Data

Content You Provide

By using our Services, you grant us the right to:

  • Store and process your LinkedIn profile information
  • Record and analyze your interview sessions
  • Use your resume and career information for our Services
  • Share your information with employers when you consent

Interview Recordings

When you participate in AI interview sessions:

  • You consent to audio and video recording
  • Recordings will be analyzed by our AI systems
  • Recordings may be shared with employers if you opt-in
  • Anonymized recordings may be used to improve our AI models

Data Accuracy

You represent and warrant that:

  • All information you provide is accurate and truthful
  • You have the right to share the LinkedIn profile you provide
  • Your resume information is current and factual
  • You will update information as needed to maintain accuracy

5. Employer Matching and Job Services

Opt-In Requirement

  • Sharing your data with employers requires your explicit consent
  • You can control which employers have access to your information
  • You may withdraw consent for specific employers at any time

No Employment Guarantees

  • We do not guarantee job placement or interview opportunities
  • Employer interest does not guarantee employment offers
  • All employment decisions are made solely by employers

Employer Interactions

  • Communications between you and employers are not controlled by us
  • We are not responsible for employer conduct or hiring decisions
  • Employment terms are between you and the employer

6. AI and Automated Systems

AI Analysis

Our AI systems analyze:

  • Your speech patterns and communication skills
  • Resume content and formatting
  • Job match compatibility
  • Interview performance metrics

Automated Decisions

  • Our AI provides recommendations and feedback
  • You should not rely solely on AI assessments for career decisions
  • Human judgment should supplement AI recommendations

Biometric Data Processing

By using our Services, you consent to:

  • Processing of your voice and image from interview recordings
  • Analysis of biometric information for performance feedback
  • Use of biometric data for employer sharing (with your consent)

7. Educational Institution Services

University Partnerships

If accessing through an educational institution:

  • Your school may have access to your progress data
  • FERPA and other student privacy laws apply
  • Institutional consent may cover certain data sharing
  • You may have additional rights under educational privacy laws

Student Data

  • We comply with applicable student privacy laws
  • Institutional controls may limit certain features
  • Career services offices may access aggregated performance data

8. Prohibited Uses

You may not use our Services to:

  • Provide false, misleading, or inaccurate information
  • Impersonate another person or entity
  • Upload content that violates laws or third-party rights
  • Attempt to reverse engineer or hack our AI systems
  • Share your account credentials with others
  • Use the Services for any illegal or unauthorized purpose

9. Intellectual Property

Our Rights

Hexcelerate retains all rights to:

  • Our AI algorithms and technology
  • Platform design and functionality
  • Training models and datasets
  • Service improvements and innovations

Your Rights

You retain ownership of:

  • Your original resume content
  • Your personal information and career data
  • Content you create outside our platform

License to Use

You grant us a limited license to:

  • Use your data to provide our Services
  • Improve our AI models with anonymized data
  • Display your information to consented employers
  • Process your content through our systems

10. Privacy and Data Protection

Your privacy is governed by our Privacy Policy, which is incorporated by reference into these Terms. Key points include:

  • We collect LinkedIn profiles, resumes, and interview recordings
  • Data may be shared with employers with your consent
  • Anonymized data may be used for AI training
  • You have rights to access, update, and delete your data

11. Payment Terms (If Applicable)

Subscription Services

  • Payment is required for premium features
  • Billing occurs according to your chosen plan
  • Refunds are subject to our refund policy
  • We may change pricing with advance notice

Third-Party Payments

  • Payment processing is handled by third-party providers
  • Payment information is subject to the processor's terms
  • We do not store complete payment card information

12. Service Availability and Changes

Service Availability

  • We strive for high uptime but do not guarantee uninterrupted service
  • Maintenance and updates may cause temporary unavailability
  • We are not liable for service interruptions

Changes to Services

We reserve the right to:

  • Modify or discontinue features with reasonable notice
  • Update our AI algorithms and analysis methods
  • Change these Terms with notice to users
  • Suspend or terminate accounts for Terms violations

13. Disclaimers and Limitations

Service Disclaimers

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI Limitations

  • AI feedback is for guidance only and should not be solely relied upon
  • AI assessments may not reflect all aspects of your capabilities
  • Employer decisions are independent of our AI recommendations

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEXCELERATE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR OPPORTUNITIES.

14. Termination

Your Right to Terminate

You may terminate your account at any time by:

  • Using account deletion features in the platform
  • Contacting us at support@hexcelerate.app
  • Requesting data deletion under applicable privacy laws

Our Right to Terminate

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Provide false or misleading information
  • Engage in prohibited activities
  • Fail to pay applicable fees

Effect of Termination

Upon termination:

  • Your access to the Services will cease
  • Your personal data will be deleted per our Privacy Policy
  • Anonymized data may be retained for AI improvement
  • These Terms will continue to apply to past use

15. Legal Compliance

Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

Dispute Resolution

Any disputes will be resolved through:

  • Good faith negotiation first
  • Binding arbitration if negotiation fails
  • Individual arbitration (no class actions)

Compliance with Laws

You agree to comply with all applicable laws when using our Services, including:

  • Employment and hiring laws
  • Privacy and data protection laws
  • Educational privacy laws (if applicable)
  • International trade and export laws

16. Educational and Biometric Data

FERPA Compliance

If you are a student using our Services through an educational institution, additional protections under FERPA may apply to your educational records.

Biometric Data

In jurisdictions with biometric privacy laws:

  • You specifically consent to biometric data processing
  • You may have enhanced rights regarding biometric data
  • Additional retention and deletion rules may apply

17. International Users

If you are accessing our Services from outside the United States:

  • Your data may be transferred to and processed in the United States
  • Different privacy laws may apply in your jurisdiction
  • You consent to international data transfers as described in our Privacy Policy

18. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hexcelerate.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Updates to Terms

We may update these Terms from time to time. Material changes will be communicated through:

  • Email notification to your registered address
  • Prominent notice on our platform
  • Updated "Last Updated" date above

Contact Information

For questions about these Terms, contact us at:

Email: support@hexcelerate.app

By using Hexcelerate, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.